Account Deletion

How to delete your Rodera account and personal data

App: Rodera

Developer and data controller: ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ.

Deletion request address: info@abibasoft.com

If you have a store subscription, cancel it first: deleting your account does not cancel an App Store / Google Play subscription, and billing continues in the store. You can cancel it from the store's subscription management screen. A subscription you started on the web is canceled immediately when you delete your account.

Delete in the app

The fastest way is to delete your account inside the app. Deletion takes effect immediately and cannot be undone; an internet connection is required.

  1. Sign in to your account in the Rodera app.
  2. Open the profile menu at the top right and choose “Profile”.
  3. Tap “All settings”.
  4. In the “Delete Account” section, tap “Delete my account”.
  5. Read what will be deleted and what will stay for the other party, then continue.
  6. Verify your identity: enter your password if your account has one; for accounts without a password (created with social sign-in only), enter the 6-digit code sent to your registered email address. If you signed in with Apple, you will also be asked to sign in with Apple again (to revoke your Apple connection).
  7. Tap “Delete my account” to confirm.

If you cannot access the app: request by email

If you cannot open the app or sign in, you can send your deletion request by email:

  • Send the request from the email address registered to your account to info@abibasoft.com.
  • The request is matched with your account's registered email address; a request that cannot be matched to an account cannot be processed.
  • Deletion has the same result as deleting in the app: what is deleted and what stays for the other party is described below.

Request by email

What is deleted

When your account is deleted, the following data is deleted:

  • Your identity and contact details: name, email address, phone number and profile picture.
  • Your sign-in details: your password and social sign-in link; your open sessions are closed.
  • Your catch logs, favorites, unlocked spots, spot suggestions and blocked users list.
  • Your notification preferences, notification records and device registrations.
  • Your last known location.

What stays for the other party

Records shared with the other party are not deleted; their link to you is removed:

  • Your comments and messages stay visible to the other party as “Deleted user”; their text is kept.
  • Your order and reservation records stay as “Deleted user”; your delivery address, notes and the phone number in your business ownership application are deleted.
  • Your account record is deleted; payment and subscription transaction records are kept without a link to your account.
  • The link between usage and activity records and you is removed.

Business owners

  • Deletion gives up business ownership: your businesses are left without an owner; the business record, profile, catalog and photos remain as publicly available business data.
  • Pending order and reservation requests to your businesses are closed and your live sponsor campaigns stop. Ad credit loaded to your account (purchased or gifted) is deleted together with your account.

Retention and your rights

For details on how personal data is processed, retention periods and data subject rights, see the Personal Data Policy.